When we were planning to have the loft converted, we realised it was crucial to get the right people to do the work. We are not the easiest people to please – we knew what we wanted, and it wasn’t much like the examples we found on the internet. In particular we were looking for an open “balustrade” effect at the top of the stairs, a lot of storage space that was not “out of sight”, and in addition to the normal uses, we wanted to use the main room as an “observatory” with windows that opened to give telescope access to as much of the sky as possible. We were immediately impressed by the people from Loft Pro, who seemed to be as excited as we were at the project, and the challenge it represented. They researched meticulously all sorts of solutions, especially to the observatory requirements. The particular team that came to do the job, “Sid and Spoon” were amazingly enthusiastic and seemingly inexhaustible. They worked relentlessly from early morning to late afternoon each day, and clearly took great pride in the job and their workmanship. When it came to matching with existing structures, they took enormous care to produce the best possible effect. At the end of every day they spent time vacuuming and making the house habitable. We are delighted with the results of their labours and very grateful for the care and attention they were willing to give to our loft conversion.